I've been asked to elaborate on the errors codes some of you guys may be getting
I've been asked to elaborate on the errors codes some of you guys may be getting
You will be able to determine the difference between the 3 flashing lights and the error code lights by judging the rate in which they flash.
Here is how you can interpret the LEDs to get the code number:
- All four lights flashing = 0
- One light flashing = 1
- Two Lights flashing = 2
- Three Lights flashing = 3
Possible Faults
0001 power supply problem
0002 power supply problem
0010 over heating
0011 over heating
0012 over heating
0013 over heating
0020 (Not yet known, possibly overheating)
0022 GPU Error / GPU Overheating
0102 unknown error - littereally means the console does not know what is wrong. possibly a short or cold solder joint somewhere (2 reports of people repairing this, one was removing moisture build up inside the console, the other used a hot-air rework to reflow the BGA ram chips)
0110 (Unknown)
1022 (Unknown)
THINGS TO TRY
- Try restarting the Xbox 360
- If restarting the console does not fix the problem, follow these steps:
- Turn the console off
- Unplug all the power and AV cables from the Xbox 360
- Unplug the power cord from the main power source
- Firmly reconnect all the cables
- Turn on the console
If these steps do not resolve the behavior, turn the console off, remove the hard drive unit and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
PREVENTION SUGGESTIONS
To try to prevent this problem, use the following precautions:
- Do not block any openings on the Xbox 360 console
- Do not put the Xbox 360 unit on a bed, on a sofa, or on any soft surface that may block ventilation openings.
- Do not put the Xbox 360 in a confined space, such as a bookcase, a rack, or a cabinet, unless the space is well-ventilated.
- Do not put the Xbox 360 near any heat source, such as a radiator, a heat register, a stove, or an amplifier
- Consider buying a 3rd party cooler such as Pelican brand
DO NOT EVER PUT YOUR CONSOLE IN THE FREEZER OR OUT IN COLD WEATHER
Some people think that doing this might help "fix" a hot console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is hot due to the greater difference in temperature. DO NOT DO IT.
If none of the above suggestions work, contact MS customer support get get a support ticket started.
In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)